Satisfaction Guarantee

Half Price Mattress is committed to making your search for the perfect mattress and a great night sleep as pleasurable and easy as possible. Our professionals work tirelessly to ensure you are completely satisfied with the purchase of your mattress, if it turns out you are not completely satisfied with your mattress selection then Half Price Mattress will let you do a one-time reselect within the first 30 days after your purchase was picked up or delivered. Note: Customers are responsible for 3rd party delivery fees accrued with the exchange of their mattress.

Delivery/Pick-up

Half Price Mattress does not have a delivery department therefore we do not offer in-house delivery service, but for the convenience of our customers we can suggest a 3rd party delivery service that the customer can use to deliver their mattress and or furniture. Customer assumes full responsibility with settling directly with 3rd party delivery company any damages caused to their personal property. When customer signs for their products they agree that all items where received in excellent condition free of any cosmetic damages. When Customers are picking up their products they assumes full responsibility for securing their own load properly and are fully aware that Half Price Mattress assumes no responsibility for any damages that an unsafe load has caused.

Layaway/Clearance

Our layaway program allows our customers 90 days from the date of invoice to pay off their purchase. We require 20% down with at least one payment each month until remaining balance is paid off. If layaway is canceled before 90 days from date of purchase there will be a 20% restocking fee, after 90 days all deposits are non-refundable. Deposits on all clearance, floor models or year-end close-outs are non-refundable.

Furniture/Special Orders

All furniture related products and special order mattresses cannot be returned or exchanged       “All Sales Final”.

Warranty

Click here to download our Warranty Claim Form.

Manufactures warranty does not cover body impressions of 2″ or less, any type of stains, bodily fluids or external damage on mattress will void manufactures warranty. Customer is responsible for all 3rd party delivery fees accrued with the pickup and or delivery of their mattress.

 

This Privacy Policy governs the manner in which Half Price Mattress. collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.lasvegasdiscountbeds.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Half Price Mattress.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Half Price Mattress collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Half Price Mattress has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site,
please contact us at:

Half Price Mattress
1214 Wigwam Pkwy Henderson, NV 89074
(702) 664-2199
hpmcustomerservice@gmail.com

 

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